Our Commitment to Freshness and Quality
Vitamins Menu ensures fresh stock upon delivery.
Return and Exchange Policy
- Items in original, unopened condition can be returned or exchanged within 7 days of receipt.
- Excludes items on “Special Offer” and refrigerated products.
- Opened items are not eligible for return or exchange.
- Order number and order confirmation screenshot are required.
- Customer pays return courier fees.
How to Process a Return or Exchange
- Email contact@vitaminsmenu.com within 7 days, with your order number in the subject line.
- Include the order confirmation screenshot with the returned product.
- Return processing takes 3 working days.
Return Payment
- For courier returns, refunds are transferred to your online bank account. Please email bank details to contact@vitaminsmenu.com.
- For pickup returns, refunds are also sent via bank transfer.
For further questions, please email contact@vitaminsmenu.com with your order number in the subject line.